SHIPPING POLICY

ITEMS ARE SHIPPED IN THE ORDER THAT THEY ARE RECEIVED, AND ON AVERAGE GO OUT WITHIN 2-3 BUSINESS DAYS. DURING PEAK RELEASES, THIS CAN TAKE UP TO 5 -7 BUSINESS DAYS, UNLESS OTHERWISE NOTED ON THE PRODUCT PAGE DETAILS WITH A SPECIFIC SHIPPING START DATE. ANY ITEM THAT IS A PRE-ORDER WILL BE LISTED IN THE ITEM'S DESCRIPTION. THE TURNAROUND TIME FOR PRE-ORDERS IS DEPENDENT ON THAT SPECIFIC ITEM, WHICH WILL BE LISTED IN THE ITEM'S DESCRIPTION (typically 4-6 weeks from the time the pre-order ends). WHEN YOU PURCHASE A PRE-ORDER ITEM, YOU AGREE TO THE TURNAROUND TIME LISTED. YOUR ORDER CONFIRMATION IS NOT A GUARANTEE OF ACCEPTANCE, NOR SHIPMENT OF PRODUCT. ALL CUSTOMERS WILL RECEIVE AN ADDITIONAL SHIPPING NOTICE WITH TRACKING INFORMATION AT THE TIME OF SHIPMENT. TRACKING MAY TAKE UP TO 48 HOURS TO ACTIVATE. 

TO PREVENT FRAUD, ANY ORDERS WITH A SHIPPING ADDRESS THAT DOES NOT MATCH THE BILLING ADDRESS MAY BE REQUIRED TO AUTHENTICATE THEIR ORDER VIA EMAIL. THIS WILL PUT YOU TO THE BACK OF THE LINE. IF YOU WANT YOUR ITEM TO SHIP SOONER, MAKE SURE YOU USE A CARD THAT MATCHES YOUR CURRENT SHIPPING ADDRESS. FREIGHT FORWARDING ADDRESSES ARE SUBJECT TO EXTRA SCRUTINY AND CAN DELAY THIS FURTHER. WE RESERVE THE RIGHT TO CANCEL ANY ORDERS THAT DO NOT SATISFY OUR CRITERIA. PLEASE MAKE SURE YOUR ADDRESS IS LISTED CORRECTLY. WE CAN ONLY MAKE ADDRESS ADJUSTMENTS BEFORE AN ORDER IS SENT OR IN PRODUCTION. ONCE ORDERS HAVE BEEN SENT INTO PRODUCTION OR SHIPPED, YOU WILL NEED TO CONTACT THE SHIPPING COMPANY FOR ANY ISSUES, AS IT IS OUT OF OUR HANDS ONCE IT HAS BEEN SHIPPED. WE WILL NOT BE HELD RESPONSIBLE, AND NO REFUNDS WILL BE ISSUED IF YOU ENTERED YOUR ADDRESS INCORRECTLY AND DID NOT NOTIFY US BEFORE IT WAS SHIPPED. WE CANNOT BE RESPONSIBLE FOR LOST OR STOLEN GOODS ONCE YOUR PACKAGE HAS BEEN DELIVERED (OR STATES DELIVERED ON TRACKING LINK). PLEASE MAKE SURE TO FOLLOW THE TRACKING AND MAKE PROPER ARRANGEMENTS TO RECEIVE YOUR PACKAGE.

 * INTERNATIONAL*

INTERNATIONAL CUSTOMERS WHO COMPLETE A PURCHASE ARE SOLELY RESPONSIBLE FOR SHIPPING CHARGES AND / OR APPLICABLE TAXES AND DUTY UPON RECEPTION IN THEIR COUNTRY. SHIPPING / HANDLING FEES OF ORIGINAL PURCHASE ARE NON-REFUNDABLE. RETURNED / REFUSED ORDERS DUE TO NON-PAYMENT OF CUSTOMS FEES WILL NOT BE REFUNDED, AS THE SHIPPING FEES INCURRED MAY OUTWEIGH THE COST OF THE ITEMS. PLEASE ORDER AND ANTICIPATE ACCORDING TO YOUR COUNTRIES STANDARDS.